This way you can contact a secure USCIS location. What is USCIS Lockbox?

If you are an immigrant and have recently arrived in the United States, you may not yet be familiar with the term USCIS Lockbox. Here we explain what it is.

The USCIS Lockbox is a fully secure facility used to process immigration petitions filed by mail. You should know that there are many reasons to request its use.

You must follow the appropriate procedures to establish contact with one of these centers. Similarly, you have to understand when and why it is necessary to contact them.

Reasons to Contact USCIS Lockbox

Shipment tracking is among the reasons to contact USCIS Lockbox. Here it refers to an application or petition to USCIS by mail, and if the purpose is to verify the status of the shipment.

For example, in certain cases USCIS requests additional documents to complete the process. Therefore, you need to know the correct USCIS lockbox address if they need to be sent by mail.

Another reason to contact the USCIS lockbox is if you have changed your address or changed other relevant information after submitting your application. If so, USCIS must be notified through a secure location as soon as possible.

Meanwhile, another reason to contact USCIS Lockbox is to get more information about the denial of your application.

This also happens if you mailed your petition more than 30 business days ago and USCIS has not processed your credit card payment. USCIS also may not have cashed your check or money order for the filing fee.

You can send an email to contact the USCIS secure location lockboxsupport@uscis.dhs.gov. Currently USCIS There are four Safe Deposit Box locations: Chicago; Elgin, Illinois; Phoenix; and Lewisville, Texas. In some cases you can be contacted by phone, but only in very specific cases.