“She threw my groceries at the checkout”: A disabled woman told Leclerc she wanted to pay for a priority card
A disabled Toulouse influencer condemned on social networks the primary checkout of the Leclerc center in Saint-Orens (Haute-Garonne) as well as the paid system dedicated to the treatment she received. An action that ended up paying off.
It is a tragedy that is cause for concern. An unusual story happened in early January with a young disabled woman named Anas Barbeau. When she goes to the checkout at the Leclerc shopping center in Saint-Orens (Haute-Garonne), where she is used to shopping, she finds herself in front of a terminal she has never seen before.
“I asked the cashier how it worked. She told me to go to the reception and ask for the card. I went there, and there, I was told that it costs €2 to pass on Priority Checkout! €2, It’s just rude,” says the young woman.
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Theory of the system? Once the card is received, simply scan it to alert the host or hostess that someone with priority is waiting at checkout.
“Deposit of €2”
“At the reception, they told me it was just a deposit, and if I no longer needed the card I could get my €2 back, which made me laugh,” continues, not without a certain irony, which we nicknamed We give “Bloguserroulettes” on social networks.
And for good reason: the 30-year-old has suffered from spastic quadriplegia since birth. A disease, somewhat similar to quadriplegia, characterized by paralysis of all four limbs.
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This is why Anais refused to pay the deposit: “When I told the cashier that I refused to pay this €2, because I didn’t think it was normal, she went completely nuts, and threw the groceries at me at the checkout, saying This is a card to help the cashiers, and that I refused to play the game. That’s when I decided to post this story on Instagram.”
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She continues: “It already takes a long time to get a priority card, the processes are difficult. Going to ask for an additional card means adding steps to the processes. I then contacted the company that operates the terminal. They told me that this deposit is usually applied only to pregnant women, and Leclerc had misunderstood how the system worked.”
“Personal Initiative”
Contacted by our services, the brand defended itself, indicating: “This is a personal initiative. To improve reception and priority access to the checkout for people with reduced mobility, the Saint-Orens store wants to set up an additional personal service. This The sole purpose of the card system was to improve customer convenience. The 2 euro amount corresponded to the deposit requested for the card and was not a payment in any way. After considering the concerns and misunderstandings, we have notified the stores, who may be affected, that the deposit is now Don’t ask for, thus ending any confusion.”
Anaïs, as well as all other customers of the shopping center affected by this service, will therefore be able to go to the priority checkout again without paying a single cent.
