Enedis will pay 130 million euros in compensation to disaster victims, a record

A record amount. Enedis will pay a total of 130 million euros in compensation to customers most affected by power outages caused by storm Ciaran that swept through Brittany on November 1 and 2, the distribution network manager said on Friday. According to the manager who confirmed the information published in , Enedis has started paying compensation to customers affected by power outages lasting more than five consecutive hours. the echo.

The process will last for several months. “This is the first time that compensation of this magnitude will be paid.», declared Hervé Champenois, Technical Director of Enedis. Such a method of compensating customers permanently deprived of electricity has already been imposed on the distributor Enedis since 2017, but it has a limit of 480 euros for a subscription of 6 kVA (kilovolt-ampere, measuring the electrical power the meter can support) and a 9 kVA subscription. For 720 euros, Enedis said.

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An “automatic” process

The current rules provide that if persons “Remain without electricity for more than 5 hours, they systematically benefit from a lump sum payment of 2 Euros, exclusive of tax, per kVA of power subscribed for every consecutive 5 hours of power cut, subject to a maximum of 8 days.The manager explained.

“Since this process is automatic, the customer does not need to take any action. Enedis pays the amount in question to the electricity supplier who transfers it to the customer’s energy bill», Enedis added. In total, 1.2 million homes were without power across France, including 780,000 in Brittany, after Ciaran passed through with winds of over 170 km/h. In addition to compensation, Enedis indicates it has collected 70 million euros to restore power to cut off customers in Brittany, repair power lines and send equipment and its agents to disaster areas.