SNCF Connect: Better not to have a connection
One can imagine that in two years SNCF will have managed to manage all the problems inherent in launching a global application. And for most of them, this is the case. We cannot rule out that the app works better in early 2024. However, it seems that SNCF has forgotten a small detail that is not trivial in its SNCF Connect app.
As this screenshot shows for a journey departing from Versailles and arriving at Lorient, you need a kind of gift of ubiquity to not miss a train. The SNCF Connect app provides a connection between the RER N and the TGV in just 2 minutes. And, the entire station is Montparnasse, far from the smallest station in Paris.
SNCF Connect: But where did the 50 million euros spent go?
Connections for train travel are basic information. Especially since SNCF is not known for its exceptional punctuality. Offering only a 2 minute journey to change trains is a guarantee that the traveler will not be able to board another train… and in fact lose his ticket. He will be forced to buy another one at the station, at full price.
And the question arises: where did the millions of euros of the application cost go? If SNCF never actually confirmed the final cost of the development, according to calculations by capital city In 2022, technology and application development will cost 20 million euros, As well as millions of euros for other necessary expenses, such as accommodation or even the termination of the contract with Expedia.
