Verizon will pay $100 million to its customers after settling a lawsuit last year. In this sense, the sole responsibility of claiming their money will be on the eligible (affected) customers. The truth is that in November 2023, a group of Verizon Wireless subscribers sued the company. Here the consumer advocates made it clear that the mobile service provider has cheated its customers.
The idea used was that an additional administrative charge was illegally added to its subscribers’ monthly invoices. All this without their consent and with the aim of extracting extra cash from them.
In addition, the plaintiffs also claimed that Verizon never disclosed the rate to its customers before subscribing to its services.
It turns out that Verizon charged them higher monthly rates than it advertised and promised.
In this regard, the company denied wrongdoing, accepting a settlement agreement where it would disburse $100 million to correct the charges. Likewise, a portion of this money can pay for the services of lawyers who lead the case.
Who will receive this payment?
Verizon customers between January 1, 2016 and November 8, 2023 may be eligible. To do so, they must have a postpaid wireless or data plan. Further, for this, they should be charged administrative fee and/or telecommunication administrative and recovery fee during the above period.
It is worth clarifying that postpaid wireless plans are where holders pay for services at the end of the monthly billing cycle.
However, depending on how long the claimant subscribes to its services and the number of claims, Verizon’s payout will vary. Therefore, it is estimated that each client can receive between $15.00 USD and $100.00 USD.
To do this, they must receive an email with a notification ID and a confirmation code. Through this confirmation code you will be able to access the online portal to submit your claim.
Meanwhile, according to the settlement website, the deadline for filing claims will be April 15.