by Audrey Grews
published on
9 February 24 at 9:00 pm
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An announcement made in late January 2024 has been confirmed. Passengers on certain lines Metro, RER and Transillion They will be able to get compensation for their Navigo Pass due to multiple delays on their train lines.
On Thursday February 8, Ile-de-France Mobilités clarified which lines, or even parts of lines, are affected by this measure, as well Payment rate Navigo Pass for everyone.
The compensation platform will open at the end of March 2024.
Affected by RER B and Line P returns
As expected, two lines are affected in Seine-et-Marne: these are RER B and line P.
“In the event of this return, each year is triggered Punctuality less than 80% For at least 3 months, in the event of a long-term strike or exceptional disruptions,” Ile-de-France Mobilités specifies. With a special feature this year: Valéry Pacres has decided to “reimburse half a month of Navigo to users who live or work on routes whose annual punctuality is less than 85%”.
Among the 15 axes compensated, K RER B between Aulnay and Mitry-Claye One and a half month recharge of Navigo will get the highest return benefit.
RER B:
- Olney Charles-de-Gaulle : Reimbursement of monthly package. 8 months Less than 80% punctuality.
- Aulnay Mitry-Claye : Reimbursement of one and a half month monthly package. 10 months below 80%.
Line P:
- Meaux La Ferté-Milon : Reimbursement of half monthly package. 3 months below 80%.
- Paris Coulommiers : Reimbursement of half monthly package. 3 months below 80%.
The campaign applies to Navigo Annual, Senior, Kalpana R Student and School, Navigo Month packages (including Discovery Pass and on smartphones) and 50% off Month and 75% Solidarity Month packages.
RER A, E, as well as Transilian Line K had “satisfactory punctuality results” and are therefore not eligible for refunds.
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