Amazon launches “Amazon Clinic” for online basic medicine services

This content was published on 15 November 2022 – 15:50

New York, Nov 15 (EFE) .- The Amazon company launched this Tuesday “Amazon Clinic”, a new division of basic online medical care that it presents as the alternative to access a doctor or a paramedic “without appointments or waiting rooms “.

The e-commerce and services giant thus offers its customers quick access to treat relatively common problems such as urinary tract infections, headaches, hair loss, allergies, dandruff or even contraceptive control.

The user answers some basic questions about his problem online and, after paying a flat fee (which he does not specify), “a qualified doctor or a nurse” also answers online, requires more information if necessary and offers a first diagnosis and treatment , with medical prescriptions included, according to the promotional video posted today on the new portal with the title “Simplified medical visits”.

The cost of this first consultation covers the necessary follow-up for two weeks.

But it specifies that it will not accept private health insurance “at the moment”, although the patient can use that insurance to pay for medications, and it will not accept patients covered by public insurance, either federal or state.

At the moment, Amazon Clinic is launched only in the United States, and not in the entire territory, but in 32 states.

Amazon launched in 2019 into the health care business with Amazon Care, at the time as a pilot program for company employees, but this year announced its closure before the end of 2022 for not being suitable for large companies, as had been planned. . EFE


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